IT Support and Maintenance Course
Acquire essential IT support and maintenance expertise including backups, recovery processes, monitoring, remote assistance, asset control, incident assessment, and routine preventive care. Establish dependable small-scale IT infrastructures and elevate your role as a practical IT specialist. This course equips you to manage operations smoothly and cut interruptions effectively.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Enhance your IT support abilities through this dedicated course covering reliable backup and recovery methods, efficient asset and license management, proactive monitoring with remote help, and systematic incident handling. Gain knowledge in preventive upkeep schedules, proper documentation habits, and useful tools to minimise downtime, enhance system reliability, and provide steady professional services in small setups.
Elevify advantages
Develop skills
- Master backup and recovery: swiftly restore data using 3-2-1 guidelines.
- Track IT assets intelligently: create simple inventories via PowerShell and no-cost tools.
- Monitor proactively and support remotely: spot problems early and aid users promptly.
- Triage incidents and troubleshoot: fix network, Wi-Fi, and sluggish computer problems.
- Develop runbooks and SOPs: standardise procedures for dependable IT assistance.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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