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IT Support and Maintenance Course

IT Support and Maintenance Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

Enhance your IT support abilities through this dedicated course covering reliable backup and recovery methods, efficient asset and license management, proactive monitoring with remote help, and systematic incident handling. Gain knowledge in preventive upkeep schedules, proper documentation habits, and useful tools to minimise downtime, enhance system reliability, and provide steady professional services in small setups.

Elevify advantages

Develop skills

  • Master backup and recovery: swiftly restore data using 3-2-1 guidelines.
  • Track IT assets intelligently: create simple inventories via PowerShell and no-cost tools.
  • Monitor proactively and support remotely: spot problems early and aid users promptly.
  • Triage incidents and troubleshoot: fix network, Wi-Fi, and sluggish computer problems.
  • Develop runbooks and SOPs: standardise procedures for dependable IT assistance.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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