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Advanced IT Skills Course

Advanced IT Skills Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This course provides hands-on techniques to troubleshoot Windows and Microsoft 365 systems, manage boot failures and recoveries, fix printer and network glitches, and diagnose desktop hardware issues. Learners gain skills in precise documentation, effective ticketing, and smooth handovers to speed up resolutions, avoid recurring problems, and ensure dependable daily IT support.

Elevify advantages

Develop skills

  • PC hardware diagnostics: rapidly identify, test, and replace faulty parts.
  • Windows recovery expertise: swiftly resolve boot problems using WinRE, logs, and BIOS adjustments.
  • Microsoft 365 troubleshooting: fix login, MFA, Outlook, and Teams access issues effectively.
  • Professional IT ticketing: clearly record incidents, handovers, and root causes.
  • Network and printer repairs: quickly restore connections, queues, and printing services.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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