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Conversational AI Course

Conversational AI Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This Conversational AI Course teaches scoping and designing internal assistants, selecting NLU platforms, defining intents and entities, and creating effective dialogue flows for chat or voice interfaces. You will learn to manage PII securely, log interactions responsibly, integrate with authentication and ticketing systems, and apply metrics, error analysis, and A/B testing for ongoing performance improvements.

Elevify advantages

Develop skills

  • Design hybrid chat flows for smooth self-service, failure recovery, and handoff.
  • Build secure IT helpdesk bots with intents, entities, and backend integrations.
  • Optimise channel UX by tailoring flows for voice, chat, latency, and compliance.
  • Craft robust NLU by defining intents, sample utterances, and slot strategies quickly.
  • Monitor and improve bots using logs, KPIs, and A/B tests.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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