Business Technology Course
This course equips you with essential business technology skills tailored for retail success. You will master connecting CRM with customer data, creating effective analytics and KPIs, planning seamless integrations and strategic roadmaps, boosting inventory accuracy, and executing low-risk tech rollouts to enhance revenue, operational efficiency, and customer loyalty in competitive markets.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Gain hands-on skills to tackle retail challenges swiftly using customer data, CRM, and automation for precise campaigns. Master KPI and dashboard design for smart decisions, enhance inventory and order processes, craft 12-18 month roadmaps, and handle integrations, risks, and compliance for confident, results-driven outcomes.
Elevify advantages
Develop skills
- Design compliant CRM strategies and personalised customer journeys efficiently.
- Build effective KPIs and dashboards for informed retail decision-making.
- Master basic systems integration with APIs, POS, and inventory systems.
- Develop 12-18 month tech roadmaps prioritising minimum viable products.
- Implement change management to increase adoption and minimise risks in retail IT.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... I appreciate everything you do, I've already recommended you to others...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the supplementary videos really help with learning.

Giulio CarloPrompt Engineering Student
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