Business Computing Course
4.9/5
Gain expertise in IT ticket management, team collaboration tools, and fundamental security practices through this Business Computing Course. Develop practical skills in workflows, spreadsheets, and simple databases to optimise support processes and enhance reliability in your tech team operations. Ideal for improving efficiency and reducing downtime in business IT environments.

4.9 in rating
flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This Business Computing Course equips you with hands-on skills to manage IT support efficiently using structured collaboration, ticket tracking systems, and basic databases. You will learn to create robust spreadsheets, implement essential security measures, handle incidents and changes effectively, and generate reports on critical performance metrics. This compact programme enhances service delivery, minimises mistakes, and ensures seamless daily IT operations.
Elevify advantages
Develop skills
- IT support collaboration: organise channels, set up automated notifications, and maintain team alignment.
- Ticket tracking using spreadsheets: build filters, define SLAs, and create error-resistant fields quickly.
- Core IT security practices: implement MFA, follow least privilege principles, ensure backups, and secure credentials.
- Operational workflows: oversee changes, manage escalations, track SLAs, and handle shift transitions smoothly.
- Basic ticket databases: design tables, primary keys, and queries for dependable IT documentation.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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