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Business Computing Course

Business Computing Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This Business Computing Course equips you with hands-on skills to manage IT support efficiently using structured collaboration, ticket tracking systems, and basic databases. You will learn to create robust spreadsheets, implement essential security measures, handle incidents and changes effectively, and generate reports on critical performance metrics. This compact programme enhances service delivery, minimises mistakes, and ensures seamless daily IT operations.

Elevify advantages

Develop skills

  • IT support collaboration: organise channels, set up automated notifications, and maintain team alignment.
  • Ticket tracking using spreadsheets: build filters, define SLAs, and create error-resistant fields quickly.
  • Core IT security practices: implement MFA, follow least privilege principles, ensure backups, and secure credentials.
  • Operational workflows: oversee changes, manage escalations, track SLAs, and handle shift transitions smoothly.
  • Basic ticket databases: design tables, primary keys, and queries for dependable IT documentation.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your classes are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... I appreciate everything you do, I've already recommended you to others...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the supplementary videos really help with learning.
Giulio Carlo
Giulio CarloPrompt Engineering Student

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