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applied ai course

applied ai course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This course teaches designing, deploying, and monitoring real-world AI systems for support ticket handling. Learners gain expertise in RAG architectures, model selection, training, validation, data cleaning, labelling, and privacy safeguards. It also includes safety measures, governance, A/B testing, rollout plans, and success metrics to enable quick deployment of reliable, compliant, high-impact AI solutions.

Elevify advantages

Develop skills

  • Design scalable AI architectures for support tickets with low latency and high efficiency.
  • Implement secure AI workflows using filters, PII redaction, and strong governance controls.
  • Train and evaluate AI models by fine-tuning LLMs, validating retrieval, and avoiding overfitting.
  • Prepare quality support data through cleaning, labelling, and enrichment for optimal AI performance.
  • Conduct AI experiments with A/B testing, metric monitoring, and safe feature rollouts.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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