AI Course
This course equips you to create practical AI support assistants from the ground up. Explore NLP fundamentals, advanced search and retrieval techniques, RAG implementation, thorough evaluation, and iterative improvements to deploy dependable AI tools that boost customer support and streamline internal processes in technology setups.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Gain skills to design and assess high-performing AI support assistants end-to-end. Master NLP basics like tokenization, embeddings, and semantic similarity. Implement dense, lexical, and hybrid retrieval for precise QA. Develop prototypes using RAG and generation methods, define intents and metrics, and build a roadmap with strong evaluation and monitoring.
Elevify advantages
Develop skills
- Design AI support prototypes: quickly build minimal end-to-end assistant flows.
- Engineer datasets: create QA pairs, paraphrases, and test cases for support AI.
- Implement smart retrieval: integrate lexical, dense, and hybrid search for QA.
- Apply RAG and LLM prompts: produce grounded and accurate support responses.
- Evaluate and iterate: monitor metrics, minimise hallucinations, and deploy safe AI.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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