AI Chatbot Course
Gain expertise in creating AI chatbots for SaaS products by learning to define intents, develop strong NLU systems, design conversion-oriented conversation flows, and execute practical deployments. The course covers enhancing customer support, promoting trial sign-ups, and elevating CSAT through data-backed, user-centric conversational interfaces, ensuring bots deliver real business value.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course teaches designing, building, and deploying effective AI chatbots for SaaS platforms. You will master natural language understanding, intent modelling, user segmentation, and conversation flows to resolve common issues like billing queries, onboarding support, and password recovery. Additionally, learn rollout strategies, success metrics, and content maintenance to keep chatbots accurate, brand-aligned, and focused on conversions.
Elevify advantages
Develop skills
- Design and test NLU models using authentic SaaS conversation data for accurate intent recognition.
- Map user journeys to quickly identify and build impactful chatbot scenarios for SaaS operations.
- Create resilient multi-turn conversation flows for support and sales interactions.
- Develop brand-consistent tone and UX elements with concise, conversion-driven microcopy.
- Deploy chatbots effectively, track KPIs, and optimise for improved CSAT and customer retention.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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