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AI Chatbot Course

AI Chatbot Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This course teaches designing, building, and deploying effective AI chatbots for SaaS platforms. You will master natural language understanding, intent modelling, user segmentation, and conversation flows to resolve common issues like billing queries, onboarding support, and password recovery. Additionally, learn rollout strategies, success metrics, and content maintenance to keep chatbots accurate, brand-aligned, and focused on conversions.

Elevify advantages

Develop skills

  • Design and test NLU models using authentic SaaS conversation data for accurate intent recognition.
  • Map user journeys to quickly identify and build impactful chatbot scenarios for SaaS operations.
  • Create resilient multi-turn conversation flows for support and sales interactions.
  • Develop brand-consistent tone and UX elements with concise, conversion-driven microcopy.
  • Deploy chatbots effectively, track KPIs, and optimise for improved CSAT and customer retention.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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