Social Service Assistant Training
This course equips aspiring social service assistants with vital skills like client intake, triage, scheduling, records handling, confidentiality measures, proper documentation, and professional communication. Participants learn to assist social workers effectively, ensuring organised, compliant, and empathetic client support in fast-paced settings.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Gain hands-on skills in managing schedules, booking appointments, and maintaining precise client records. Master intake processes, triage methods, documentation rules, and data privacy. Develop proficient phone, email, and written communication to aid clients smoothly and keep teams organised, rule-compliant, and quick to respond.
Elevify advantages
Develop skills
- Client intake and triage: collect essential information, evaluate needs, and direct cases promptly.
- Records management: arrange, protect, and review client records to meet standards.
- Scheduling assistance: handle calendars, waiting lists, and alerts for social workers.
- Maintaining confidentiality: safeguard client details in communications, files, and systems.
- Effective communication: craft clear, caring messages using English.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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