Social Mediator Training
Gain strong social mediation skills for social work. Master analysing community conflicts, conducting participatory meetings, creating neighbourhood agreements, and handling ongoing disputes with immediately applicable tools. Develop confidence in managing tensions effectively in real-world settings.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course equips you with practical tools to analyse neighbourhood tensions, handle power dynamics, and organise safe, inclusive community meetings. You will master essential communication and de-escalation techniques, neutral mediation principles, and ethical decision-making. Learn to formulate clear shared agreements, establish monitoring plans, address violations, and collaborate with local institutions for sustainable conflict resolution.
Elevify advantages
Develop skills
- Community conflict analysis: swiftly identify power structures, risks, and stakeholders.
- Neutral mediation practice: use ethical, trauma-sensitive social mediation methods.
- De-escalation communication: defuse tensions using effective NVC strategies.
- Facilitation of community meetings: conduct secure, inclusive, solution-oriented gatherings.
- Agreement design and monitoring: jointly develop, track, and refine neighbourhood guidelines.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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