Reception and Intake Social Intervention Course
Gain strong skills in reception and intake for social services. Master trauma-informed interviews, risk evaluation and safety measures for gender-based violence, legal protocols, and referral coordination to develop ethical action plans supporting adults, children, and families effectively.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course equips you with essential tools for managing initial contacts with people and families affected by gender-based and family violence. You will master risk assessment, safety planning, trauma-sensitive communication, effective interviewing, legal guidelines, action strategies, and proper documentation to enable swift responses, smooth referrals, and better long-term safety.
Elevify advantages
Develop skills
- Conduct risk assessments and create safety plans for GBV and family violence cases.
- Perform concise, trauma-informed social intake interviews with impact.
- Navigate legal protections, reporting, benefits, and court processes.
- Develop coordinated action plans connecting clients to housing, health, legal, and education services.
- Manage cases ethically through secure documentation, tracking, and closure.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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