Mediation Agent Training
Acquire essential mediation abilities for community service. Master conflict analysis, stakeholder mapping, conducting inclusive discussions, and converting public space disputes into durable community accords, resulting in safer and more cooperative neighbourhoods. This training emphasises hands-on techniques for sustainable social harmony.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course equips you with practical tools to analyse conflicts in public areas, identify stakeholders, and foster trust among varied groups. You will learn to create safe and inclusive mediation strategies, develop actionable plans and community pacts, and collaborate with local officials. Additionally, gain expertise in tracking progress, assessing outcomes, and making flexible adjustments to promote enduring peace and collective accountability.
Elevify advantages
Develop skills
- Identify conflicts swiftly by mapping stakeholders, requirements, and tensions in public spaces.
- Design mediation sessions that are safe and inclusive with established dialogue methods.
- Utilise facilitation techniques like circles, world cafés, and role plays with structured guides.
- Collaborate on forming practical community agreements and subsequent action strategies.
- Evaluate effectiveness by monitoring metrics, collecting input, and refining approaches.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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