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Conflict Resolution Methods & Group Dynamics Course

Conflict Resolution Methods & Group Dynamics Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This practical course enhances your ability to manage challenging support groups using proven conflict resolution techniques and trauma-sensitive approaches. You will learn to understand group interactions, calm heated situations, establish strong guidelines, handle disruptive actions, and safeguard your mental health. Acquire ready-to-use tools, dialogue templates, and session outlines for immediate application in community environments.

Elevify advantages

Develop skills

  • Lead support groups by implementing group dynamics principles effectively.
  • Resolve conflicts swiftly using non-violent communication, de-escalation, and trauma-sensitive scripts.
  • Handle challenging behaviours like sarcasm, side conversations, and dominance through safe redirection.
  • Create brief interventions by designing impactful 3-4 session conflict resolution plans.
  • Safeguard personal wellbeing with ethical practices, boundary-setting, and anti-burnout strategies.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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