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Quality Management in Archives and Libraries Course

Quality Management in Archives and Libraries Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This course teaches how to evaluate cataloging and user service issues in archives and libraries, create effective quality indicators, and establish SMART targets. You will master workflows for identifying errors, gathering feedback, monitoring services, developing action plans, handling risks, and maintaining improvements using easy tools, templates, and training methods.

Elevify advantages

Develop skills

  • Design quality metrics for cataloging and service performance.
  • Write SMART objectives for library quality targets.
  • Implement QA workflows to detect and fix cataloging errors.
  • Standardise user service with scripts, surveys, and feedback.
  • Plan actions to manage risks and sustain quality improvements.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

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EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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