Intercultural Mediation Course
Master intercultural mediation skills to resolve conflicts across cultures. Learn ethical practice, power mapping, and communication tools to build trust, restore collaboration, and lead diverse teams—ideal for professionals in the humanities. This course equips you with practical frameworks for in-person, online, and hybrid settings, ensuring effective mediation in multicultural environments.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This Intercultural Mediation Course provides practical tools to handle cross-cultural conflicts confidently. You will learn core ethics, neutrality, cultural competence, adaptive communication, stakeholder analysis, and power mapping. Using scripts, templates, and evidence-based frameworks, design, lead, and evaluate mediation processes in diverse in-person, online, and hybrid settings.
Elevify advantages
Develop skills
- Ethical intercultural mediation: balance cultural norms, rights, and policies.
- Adaptive communication tools: reframe, de-escalate, and build cross-cultural trust.
- Stakeholder and power mapping: reveal hidden interests in diverse teams fast.
- Online conflict management: handle tension, face-saving, and public criticism.
- Mediation process design: plan, run, and evaluate short, effective intercultural cases.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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