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Instructional Design for IT Course

Instructional Design for IT Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This course teaches you to create a targeted 6-hour Microsoft Azure helpdesk training programme with defined objectives, practical support tickets, and quantifiable results. You will develop modules covering cloud fundamentals, identity management, essential resources, monitoring techniques, and troubleshooting methods, incorporating interactive labs, checklists, and reinforcement tasks to enhance learner confidence, minimise errors, and speed up resolution times for typical support challenges.

Elevify advantages

Develop skills

  • Design Azure helpdesk training modules that are concise and job-oriented for a 6-hour programme.
  • Align Azure services with authentic support tickets to develop scenario-driven labs efficiently.
  • Formulate clear, measurable objectives linking Azure competencies to ticket resolution metrics.
  • Structure inclusive training materials suitable for IT learners with varying proficiency levels.
  • Create effective assessments including checklists, rubrics, and short follow-up tasks.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

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EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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