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Receptionist & Concierge Course

Receptionist & Concierge Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This practical Receptionist and Concierge Training Course develops essential front-desk communication, visitor registration, and access control abilities, along with safety protocols and professional conduct. You will learn effective greeting techniques, de-escalation methods, multitasking approaches, and time management skills. Gain expertise in handling packages, maintaining digital and paper logs, ensuring chain-of-custody, and responding to suspicious items to safeguard people, property, and data daily.

Elevify advantages

Develop skills

  • Master front-desk communication: greet visitors warmly, de-escalate issues, and direct them efficiently.
  • Control visitor access effectively: check IDs, provide badges, and enforce security guidelines.
  • Handle packages securely: log entries, store safely, track chain-of-custody, and deliver properly.
  • Manage reception tasks smartly: prioritise duties, multitask well, and remain calm under pressure.
  • Respond to incidents confidently: identify risks, take safe actions, and record details accurately.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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