Reception Secretarial Training
Reception Secretarial Training equips learners with essential front-office skills including calendar management, phone and visitor handling, professional emailing, accurate record-keeping, and end-of-day reporting. Gain confidence to manage busy reception areas efficiently, create positive first impressions, and ensure smooth operations focused on client satisfaction in any office setting.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This Reception Secretarial Training course offers practical skills for front-desk excellence. Participants learn effective appointment booking, calendar organisation, professional email writing with templates, visitor management, phone etiquette, call handling, log maintenance, and daily reports to provide dependable support in fast-paced offices.
Elevify advantages
Develop skills
- Smart calendar management: book, adjust, and avoid overlaps quickly.
- Front-desk efficiency: handle visitors, calls, and parcels seamlessly.
- Professional email skills: craft clear confirmations, updates, and reports.
- Reception logging expertise: create and update precise visitor and call records.
- Confident call management: apply scripts for holds, transfers, and difficult conversations.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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