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Reception and Switchboard Hostess Training

Reception and Switchboard Hostess Training
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This course improves front desk efficiency through practical training in desk organisation, professional telephone etiquette, visitor handling, and scripts for routine and challenging scenarios. It also covers security awareness, confidentiality maintenance, and stress management techniques to manage busy periods confidently while projecting a polished and dependable image consistently.

Elevify advantages

Develop skills

  • Front desk workflow design: set up a fast, organized reception and switchboard.
  • Professional phone handling: greet, route, and manage multiline calls with ease.
  • Visitor and lobby control: register guests, manage waiting areas, and VIP access.
  • Difficult interactions mastery: calm angry callers and visitors with proven scripts.
  • Security and confidentiality: apply access, privacy, and log rules at reception.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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