Public Service Administrative Secretary Training
This course builds essential skills for public service administrative secretaries. Participants learn to prepare meetings, take accurate minutes, manage calendars, communicate effectively with citizens, handle conflict de-escalation, and provide ethical support to officials and communities confidently. It equips learners with practical tools for efficient administrative tasks in public service environments.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Gain practical skills in public service administrative secretary training to manage community consultations fully. Master agenda and calendar management, briefing pack preparation, citizen inquiry handling, professional email writing, minute-taking, action tracking, local office coordination, and ethical, confidential, inclusive practices for public interactions.
Elevify advantages
Develop skills
- Public consultation support: coordinate stakeholders and ethical workflows.
- Meeting documentation: capture minutes, actions, and decisions with clarity.
- Agenda and calendar control: plan public events, travel, and key briefings.
- Citizen communication: write clear, respectful emails and de-escalation replies.
- Event logistics and accessibility: prepare venues, materials, and inclusive setups.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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