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Professional Receptionist Course

Professional Receptionist Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This Professional Receptionist Course equips you with essential skills to handle visitors, phone calls, and messages professionally. You will master phone and email etiquette, greeting procedures, body language, conflict handling, service recovery, task prioritisation, scheduling tools, and record-keeping to provide efficient front-desk support daily.

Elevify advantages

Develop skills

  • Resolve front-desk conflicts by addressing complaints calmly and rebuilding trust swiftly.
  • Optimise time at the reception by prioritising visitors, calls, and tasks efficiently.
  • Excel in professional greetings, guiding visitors, and de-escalating situations confidently.
  • Master telephone and email communication with clear scripts, professional tone, and precise records.
  • Enhance documentation skills with accurate logs, standard templates, and reliable follow-ups.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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