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Physical and Telephone Reception Training

Physical and Telephone Reception Training
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

Gain practical skills for confident front-desk and phone reception duties. Master professional greetings, visitor check-ins, call scripts, voicemail management, confidentiality protocols, de-escalation techniques, time management, and multitasking to ensure smooth operations and a professional reception environment.

Elevify advantages

Develop skills

  • Master front desk greetings to quickly turn walk-ins into appointments.
  • Develop professional phone etiquette for handling all types of calls smoothly.
  • Build confidential handling skills to safeguard client data and documents.
  • Learn de-escalation techniques to manage upset visitors and waiting times.
  • Gain accurate documentation skills for logging visitors, calls, and messages.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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