Medical Tele-Secretary Training
Gain essential Medical Tele-Secretary skills to manage clinical calls, perform safe triage, handle appointments, secure patient data, and communicate effectively with patients and clinicians. This ensures accurate, efficient, and risk-managed healthcare workflows in busy medical settings.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This practical Medical Tele-Secretary Training course teaches confident handling of medical calls, messages, and schedules. You will learn clear patient communication, telephone triage, accurate documentation, and efficient clinic phone and calendar systems. Develop skills in risk management, privacy compliance, and data protection to support clinicians, safeguard patients, and ensure smooth workflows.
Elevify advantages
Develop skills
- Professional medical call triage: spot urgent issues and direct patients correctly.
- Secure patient communication: create clear emails and messages following privacy standards.
- Precise documentation: record calls, SOAP notes, and follow-ups quickly and accurately.
- Efficient scheduling: handle urgent appointments, prevent clashes, and optimise calendars.
- Risk-conscious tele-secretary skills: adhere to scope, privacy laws, and ethical practices.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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