Medical Office Assistant Course
Acquire vital skills for medical office assistant positions: excel in reception operations, patient engagement, data privacy compliance, electronic records handling, fundamental billing, and managing challenging situations to ensure efficient, professional, and patient-focused clinic services. This course equips you to support busy medical practices with competence and poise.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Gain essential skills to handle clinic reception duties, including booking appointments, patient registration, managing waiting areas, and handling calls. Master privacy protocols aligned with regulations, effective patient interactions, resolving disputes, basic invoicing and insurance processes, electronic health records management, and efficient task prioritisation to assist healthcare teams professionally.
Elevify advantages
Develop skills
- Reception workflow mastery: handle check-ins, patient sorting, and calls in busy environments.
- Privacy rule adherence: implement data protection standards for communications, files, and front desk.
- Patient interaction skills: employ techniques for disputes, diverse backgrounds, and family members.
- Insurance and billing essentials: check policies, clarify bills, and process payments.
- Records and EHR proficiency: accurately manage information, documentation, test outcomes, and timetables.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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