Mail Course
The Professional Mail Communication Course empowers Secretariat professionals to excel in business correspondence. It covers structured writing, courteous yet assertive phrasing, meeting documentation, and impeccable formatting to foster strong relationships and achieve prompt outcomes in every interaction.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course equips you with skills to draft clear and structured business letters and emails that elicit quick and precise replies. You will master simple English usage, impactful subject lines, logical flow, and appropriate formality levels for different recipients. Gain expertise in polite yet assertive language for handling payments, complaints, and delays, along with creating accurate meeting minutes and action points, while applying professional formatting, proofreading, and email protocols for effective communication.
Elevify advantages
Develop skills
- Professional email structure: create clear and refined messages quickly.
- Polite yet firm wording: manage payments, delays, and complaints effectively.
- Meeting emails and minutes: produce concise summaries and action-oriented records.
- Clear, concise style: employ straightforward English, compelling subjects, and accurate details.
- Formatting and etiquette: ensure proofreading, data protection, and adherence to best practices.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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