Law Firm Receptionist Course
This course equips you to excel as a law firm receptionist handling secretarial tasks. Learn to coordinate multiple lawyers' calendars, book legal appointments, manage urgent visitors, uphold confidentiality, and apply scripts, checklists, and tools for professional, composed client interactions. Ideal for efficient front-desk support in legal settings.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Gain practical skills to manage calls, emails, and visitors confidently in a law firm. Master scheduling appointments, resolving conflicts, handling multiple lawyers' calendars, using ready scripts, templates, and checklists. Build expertise in maintaining confidentiality, gathering data, documenting details, and calming tense situations to assist lawyers, safeguard clients, and ensure smooth office operations daily.
Elevify advantages
Develop skills
- Master legal calendars: easily manage schedules for several attorneys.
- Use client communication scripts: professionally handle calls, emails, and walk-ins.
- Develop urgent triage abilities: evaluate risks, calm emotions, and escalate properly.
- Handle confidential intakes: gather essential data while safeguarding privacy.
- Apply practical tools and checklists: optimise intake, scheduling, and daily checks.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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