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Administrative Receptionist Course

Administrative Receptionist Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

Gain practical skills for front-desk roles in medical and wellness centres through this concise Administrative Receptionist Course. Master courteous greetings, conflict de-escalation techniques, patient privacy protocols, superior phone manners, efficient call prioritisation, and voicemail management. Hone precise appointment booking, calendar oversight, record-keeping, and fee discussions using vital software tools, ready-made templates, and checklists to ensure smooth and organised operations across every shift.

Elevify advantages

Develop skills

  • Front desk professionalism: Handle check-ins, ensure privacy, and manage patient movement seamlessly.
  • Phone etiquette expertise: Manage critical calls, prioritise effectively, and route them proficiently.
  • Intelligent scheduling: Oversee calendars, prevent overlaps, and minimise patient wait times.
  • Precise documentation: Record communications, arrange files, and facilitate smooth shift transitions.
  • Service and pricing clarity: Communicate choices, establish limits, and refer issues appropriately.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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