Administrative Reception Agent Training
Administrative Reception Agent Training equips you with essential front desk skills for secretariat and corporate settings. Master professional communication, emergency response, visitor management, phone handling, technology use, and lobby upkeep to ensure smooth, secure operations and high-quality service daily. This practical course builds confidence in prioritising tasks, safety protocols, privacy, and performance metrics.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This practical course trains you in front desk excellence, covering customer service scripts, phone etiquette, visitor and delivery management, task prioritisation, safety communication, emergency procedures, lobby maintenance, tech tools, privacy standards, and KPIs for consistent, professional service in corporate environments.
Elevify advantages
Develop skills
- Professional scripts for handling VIPs, callers, and walk-ins confidently.
- Emergency response skills for alarms, evacuations, and incident logging.
- Reception procedures to manage visitors, deliveries, and calls securely.
- Tech skills for booking tools, phone systems, and visitor software.
- Lobby operations to maintain cleanliness and compliance during peak times.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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