Administrative Correspondence Course
This course equips you with skills to master administrative correspondence for secretariat roles. You will learn to structure clear business letters, draft delay notices, policy updates, supplier responses, and maintain professional tone. Every .txt letter you create will safeguard relationships, reputation, and compliance standards effectively.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Gain practical skills in drafting clear business letters, managing document versions, and preparing accurately formatted .txt files with proper structure and signatures. Master American English conventions, professional tone, and precise language for delay notices, policy updates, and complaint responses, while enhancing clarity, conciseness, compliance, and record-keeping in daily communications.
Elevify advantages
Develop skills
- Draft professional business letters in .txt with proper formatting.
- Manage correspondence workflow with tracking and records.
- Write clear letters for delays, policy changes, and complaints.
- Edit for clarity, tone, and compliance using checklists.
- Customise templates for corporate and supplier communications.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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