Sales Assistant Training
This course equips sales assistants in fashion retail with essential skills to read customer needs accurately, merchandise key areas like entrances, jeans walls, shoes, and accessories effectively, handle busy periods smoothly, boost sales through cross-selling and upselling, and ensure seamless shift handovers to maintain high sales and service standards consistently.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Gain confidence on the shop floor through this practical course. Master clear greetings for various shopper types, quick needs assessment questions, and calm conflict resolution techniques. Support hesitant or size-unsure customers, optimise setups for entrances, jeans walls, shoes, and accessories, manage peak hours efficiently, and apply simple KPIs with end-of-shift reviews for daily performance improvements.
Elevify advantages
Develop skills
- Retail merchandising basics: plan fixtures, group products, and rotate stock fast.
- Fashion customer insight: read segments, footfall, and in-store expectations.
- Area setup mastery: entrance, jeans wall, shoes, and accessories that sell more.
- High-impact sales assistance: greet, probe needs, upsell, and cross-sell with ease.
- Busy-shift operations: manage queues, handovers, KPIs, and store standards.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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