Customer Training Course
Master CRM adoption through this practical Customer Training Course tailored for sales teams. Gain skills to segment users effectively, design role-based training programs, develop hands-on modules, and implement 90-day adoption strategies that help reps, managers, and admins achieve revenue goals faster and more consistently.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This Customer Training Course teaches you to create targeted CRM programs aligned with actual workflows, including role-based curricula, delivery methods, clear objectives, and measurable results. You will learn to map processes, develop practical modules, design assessments and feedback mechanisms, and implement 90-day adoption strategies using checklists, coaching plans, and reporting templates to ensure sustained, high-quality platform usage across teams.
Elevify advantages
Develop skills
- Design CRM training plans by segmenting audiences and selecting effective formats quickly.
- Map client sales workflows to convert CRM needs into clear, measurable goals.
- Build practical CRM modules covering leads, pipeline, activities, and reporting.
- Create adoption assets including kickoff emails, manager reports, and coaching scripts.
- Launch 90-day CRM adoption plans by tracking KPIs, reinforcing usage, and reducing resistance.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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