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Customer Service in the Sales Process Course

Customer Service in the Sales Process Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

Gain confidence in greeting customers, understanding their needs, and smoothly guiding them from trial to purchase. Master de-escalation techniques, clear refund policies, objection handling, and sales closing skills. Develop product expertise, offer garment care tips, and use feedback for continuous improvement in every customer interaction.

Elevify advantages

Develop skills

  • Master de-escalation to quickly calm upset customers using effective phrases.
  • Create trust with powerful greetings and lasting first impressions.
  • Handle objections on price, fit, and quality to secure more sales.
  • Provide needs-based styling by matching outfits, colours, and silhouettes perfectly.
  • Build loyalty through after-sales care tips, feedback, and follow-up strategies.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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