Customer Interaction Skills Course
Gain expertise in empathy, attentive listening, and straightforward messaging to conduct powerful 30-minute sales discussions. Customise CRM proposals, address pushbacks assuredly, and convert small business interactions into enduring, trust-filled partnerships. This training sharpens your ability to connect genuinely and drive results in client engagements.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course equips you to manage customer conversations with assurance, understanding, and precision. You will learn to spot emotional signals, pose specific probing questions, and organise effective 30-minute sessions. Employ straightforward, convincing words for non-tech small business owners, tackle concerns together, and leverage mirroring and simulations to enhance every client discussion rapidly.
Elevify advantages
Develop skills
- Persuasive value narration: convey benefits to small shop owners using simple terms.
- Mastery of 30-minute calls: organise flow, listen keenly, and direct to definite actions.
- Empathetic sales approach: sense feelings, reply thoughtfully, and foster quick rapport.
- Effective concern resolution: handle cost, schedule, and uncertainty without early cuts.
- Impactful session readiness: investigate, customise dialogues, and adapt CRM advantages.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course