B2C Sales Course
Elevate your B2C sales skills with practical strategies to understand customer needs, communicate value, overcome objections, upsell responsibly, and finalise deals confidently, using real-world headphone retail examples to drive conversions, higher order values, and lasting customer loyalty.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Gain confidence in B2C sales by expertly recommending headphones from affordable wired options to high-end noise-cancelling ones. Master matching product features to customer needs, resolving objections, suggesting ethical upgrades and add-ons, and employing smooth closing methods. Develop trust, enhance sales conversions, raise average order values, and ensure customer happiness through effective onboarding, support, and feedback collection techniques.
Elevify advantages
Develop skills
- Decode customer insights by quickly spotting hidden needs through active listening.
- Pitch value effectively by aligning customer requirements with product benefits and positioning price as wise investment.
- Master objections to address concerns, maintain trust, and sustain upsell opportunities.
- Upsell ethically using pricing strategies and add-ons to rapidly enhance average order value.
- Close sales seamlessly and provide aftercare to improve reviews and customer satisfaction.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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