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After-Sales Course

After-Sales Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This course teaches designing structured post-sale customer journeys, creating effective 90-day onboarding and adoption strategies, and preventing customer churn through proactive measures. Participants learn to monitor key performance indicators, conduct health checks and account reviews, and apply ready-made communication templates for onboarding, product usage, renewals, and upselling to ensure accounts deliver clear value and growth potential.

Elevify advantages

Develop skills

  • Design post-sale customer journeys by mapping key stages, risks, and renewal objectives.
  • Develop 90-day onboarding plans to promote quick adoption and achieve early value realisation.
  • Identify churn risks through usage data analysis and implement rapid intervention strategies.
  • Create impactful customer emails for onboarding, adoption nudges, renewals, and upsell pitches.
  • Strategise value-driven upsells by recognising expansion opportunities and aligning with sales teams.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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