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Client Manager Training

Client Manager Training
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This training equips you with practical tools to safeguard renewals and drive account expansion in B2B SaaS environments. You will learn to identify churn indicators, implement 90-day retention strategies, conduct effective meetings, and coordinate cross-functional efforts. Develop expertise in risk evaluation, opportunity identification, and 12-month growth planning to foster robust, enduring, and profitable client partnerships.

Elevify advantages

Develop skills

  • Master churn analysis: quickly detect B2B SaaS risk factors and respond decisively.
  • Optimise client interactions: structure kickoff sessions, QBRs, and renewal discussions for maximum results.
  • Develop 90-day retention strategies: create playbooks to boost usage and secure renewals.
  • Formulate account expansion plans: identify upsell, cross-sell, and growth routes for major clients.
  • Implement risk and health metrics: assess revenue threats and focus on priority actions.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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