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Client Manager Training

Client Manager Training
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This training equips you with practical tools to safeguard renewals and drive account expansion in B2B SaaS environments. You will learn to identify churn indicators, implement 90-day retention strategies, conduct effective meetings, and coordinate cross-functional efforts. Develop expertise in risk evaluation, opportunity identification, and 12-month growth planning to foster robust, enduring, and profitable client partnerships.

Elevify advantages

Develop skills

  • Master churn analysis: quickly detect B2B SaaS risk factors and respond decisively.
  • Optimise client interactions: structure kickoff sessions, QBRs, and renewal discussions for maximum results.
  • Develop 90-day retention strategies: create playbooks to boost usage and secure renewals.
  • Formulate account expansion plans: identify upsell, cross-sell, and growth routes for major clients.
  • Implement risk and health metrics: assess revenue threats and focus on priority actions.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content that I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way of presentation and video transcription, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos help a lot in learning.
André Felipe
André FelipePrompt Engineering Student

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