Client Manager Training
Gain mastery in B2B SaaS client management by minimising churn, conducting impactful meetings, executing 90-day retention initiatives, and crafting 12-month expansion strategies. Perfect for sales professionals handling renewals, growth opportunities, and key executive ties, ensuring sustained revenue and stronger relationships.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This training equips you with practical tools to safeguard renewals and drive account expansion in B2B SaaS environments. You will learn to identify churn indicators, implement 90-day retention strategies, conduct effective meetings, and coordinate cross-functional efforts. Develop expertise in risk evaluation, opportunity identification, and 12-month growth planning to foster robust, enduring, and profitable client partnerships.
Elevify advantages
Develop skills
- Master churn analysis: quickly detect B2B SaaS risk factors and respond decisively.
- Optimise client interactions: structure kickoff sessions, QBRs, and renewal discussions for maximum results.
- Develop 90-day retention strategies: create playbooks to boost usage and secure renewals.
- Formulate account expansion plans: identify upsell, cross-sell, and growth routes for major clients.
- Implement risk and health metrics: assess revenue threats and focus on priority actions.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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