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Back Office Operations Course

Back Office Operations Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

Gain expertise in back office operations for handling office equipment orders effectively. The course covers order management basics, inventory control, and CRM data maintenance, along with practical applications of automation, templates, and standard procedures to eliminate errors and speed up processes. Develop abilities in tracking metrics, prioritising tasks, communicating updates, and applying risk controls to process more orders accurately, keep clients informed, and ensure seamless, regulation-compliant delivery.

Elevify advantages

Develop skills

  • Master order handling for complex B2B sales with speed and precision.
  • Develop CRM and ERP data entry, syncing, and validation skills without errors.
  • Apply simple automation tools like checklists and macros to reduce admin time.
  • Track key metrics such as cycle time, fill rate, and error rates in operations.
  • Manage customer issues like delays, returns, and SLAs to retain business.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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