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Shoplifting Course
Improve your retail security skills with our detailed Course on Preventing Shoplifting (Theft in Shops), created for retail staff who want to effectively tackle theft. Understand the mindset and methods of shoplifters, become skilled in observation and monitoring techniques, and learn how to balance security with excellent customer interaction. Through mock situations and scenario planning, build strong response strategies and understand legal and ethical guidelines. Get practical, high-quality knowledge to safeguard your shop and ensure a secure shopping experience for everyone.
- Recognise shoplifting behaviours: Spot the indicators and methods employed by shoplifters.
- Become proficient in surveillance: Use careful and effective monitoring techniques.
- Improve conflict management: Balance security measures with outstanding customer service.
- Develop action plans: Create procedures for dealing with suspected shoplifters.
- Understand legal aspects: Confidently handle legal rights and ethical issues.

flexible workload of 4 to 360h
certificate recognized by MEC
What will I learn?
Improve your retail security skills with our detailed Course on Preventing Shoplifting (Theft in Shops), created for retail staff who want to effectively tackle theft. Understand the mindset and methods of shoplifters, become skilled in observation and monitoring techniques, and learn how to balance security with excellent customer interaction. Through mock situations and scenario planning, build strong response strategies and understand legal and ethical guidelines. Get practical, high-quality knowledge to safeguard your shop and ensure a secure shopping experience for everyone.
Elevify advantages
Develop skills
- Recognise shoplifting behaviours: Spot the indicators and methods employed by shoplifters.
- Become proficient in surveillance: Use careful and effective monitoring techniques.
- Improve conflict management: Balance security measures with outstanding customer service.
- Develop action plans: Create procedures for dealing with suspected shoplifters.
- Understand legal aspects: Confidently handle legal rights and ethical issues.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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