Retail Sales Course
This course equips you with essential retail sales skills for mid-priced apparel stores. Master customer psychology, proven conversation scripts, role-playing exercises, objection handling, and upselling techniques. Track performance using simple tools and self-assessment methods to consistently boost sales per shift, average transaction value, and add-on sales.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Enhance retail sales performance through customer psychology insights, dialogue scripting, and product showcasing for mid-range clothing. Engage in practical role-plays, objection resolution, and sales scripts to elevate items sold per transaction, average bill amount, and accessory attachments. Utilise easy tracking systems, personal review techniques, and continuous learning aids for sustained improvement across every work session.
Elevify advantages
Develop skills
- Retail psychology fundamentals: understand customer moods and triggers for faster sales.
- Effective customer conversation scripts: greet, question, and close sales confidently.
- Cross-selling and upselling strategies: increase order value naturally.
- Objection handling techniques: manage pricing concerns smoothly.
- Performance monitoring practices: leverage sales data for better outcomes.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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