Log in
Choose your language

Building Concierge Training

Building Concierge Training
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This Building Concierge Training Programme provides practical tools for delivering top-quality resident services. You will learn communication methods, service norms, response protocols, and procedures for reception, packages, amenities, move-ins, and emergencies. Engage in real-life scenarios, scripts, and a competency framework to enhance satisfaction, minimise complaints, and ensure smooth operations.

Elevify advantages

Develop skills

  • Resident communication strategy: create clear emails, alerts, and notices quickly.
  • Luxury resident profiling: analyse building demographics and link to service KPIs swiftly.
  • Front desk operations: manage reception, packages, and visitors using professional SOPs.
  • Service recovery scripts: resolve complaints, delays, and noise issues confidently.
  • Concierge QA toolkit: implement checklists, audits, and training to elevate standards.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

FAQs

Who is Elevify? How does it work?

Do the courses have certificates?

Are the courses free?

What is the course workload?

What are the courses like?

How do the courses work?

What is the duration of the courses?

What is the cost or price of the courses?

What is an EAD or online course and how does it work?

PDF Course