Business Process Modeling Course
Master Business Process Modelling for Operations. Gain skills to map order-to-delivery workflows, create executable BPMN diagrams, manage exceptions, define business rules, and develop KPIs that reduce delays, minimise errors, and enhance customer experience. This course equips you with practical tools for process optimisation and automation in business operations.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course provides hands-on skills to map, analyse, and optimise Order-to-Delivery workflows from start to finish. You will learn to document current processes, establish clear business rules, manage exceptions, and develop executable BPMN and UML activity diagrams. Additionally, master setting KPIs, creating dashboards, and producing deployment-ready artefacts for automation and ongoing improvements.
Elevify advantages
Develop skills
- Process scoping: Map end-to-end order-to-delivery flows in days, not weeks.
- BPMN execution: Build implementation-ready workflows with clear swimlanes fast.
- Exception design: Model refunds, failures, and escalations to cut rework and delays.
- Business rules: Turn complex operations policies into testable decision tables quickly.
- KPI instrumentation: Design metrics and logs that expose bottlenecks in real time.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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