Lesson 1Approval and planning: authorisation rules, estimated labour, parts and toolsUnderstand how approval and planning stages in Coswin 8i use authorisation rules, labour estimates, and parts/tools planning to ensure only justified work is approved and resources allocated efficiently.
Configuring approval levels and rolesBudget, cost center and capex checksEstimating labor hours and skill levelsPre‑planning parts, tools and servicesStatus codes for planning and approvalLesson 2Work order creation: mandatory fields (asset, priority, requestor, description)Learn to set mandatory fields for new work orders in Coswin 8i, including asset, priority, requester, and description, so planning, scheduling, and execution teams get complete, reliable info.
Default values and auto‑population rulesValidating asset and location referencesPriority matrices and risk‑based fieldsCapturing requester and contact channelsStandardizing problem descriptions and titlesLesson 3Execution: on-site data capture fields (start/stop times, labour hours, downtime)Learn execution-phase fields technicians must fill in Coswin 8i, like start/stop times, labour hours, downtime, and site observations, for accurate costing, KPIs, and resource analysis.
Recording start, stop and pause timesCapturing labor hours by person or teamLogging operational and repair downtimeDocumenting on‑site findings and risksReal‑time updates from mobile devicesLesson 4Work order classification: failure codes, symptom vs cause, standard defect listsUnderstand classifying work orders with Coswin 8i failure codes, separating symptoms from causes, and using standard defect lists for consistent, comparable data in analysis, KPIs, and reliability studies.
Designing failure, cause and remedy code setsSeparating symptom, cause and action fieldsUsing standard defect lists by asset classLinking codes to reliability and KPI reportsGovernance for adding or changing codesLesson 5Assignment: scheduling technicians, shift planning, and skill matchingLearn how Coswin 8i aids technician assignment and scheduling, including shift planning, skill/certification matching, and workload balancing, keeping all related data fields accurate.
Assigning technicians and work teamsShift calendars and availability rulesSkill, trade and certification fieldsBalancing workload across resourcesRescheduling and reassignment trackingLesson 6Audits and periodic data reviews: methods to detect bad or missing dataLearn designing audits and periodic data reviews in Coswin 8i to spot missing, inconsistent, or poor-quality work order data, and fix issues via dashboards, exception reports, and user feedback.
Defining data quality KPIs and thresholdsBuilding exception and completeness reportsSampling work orders for manual reviewCorrecting historical data and backfillingFeedback loops and user coaching actionsLesson 7Checklist and mobile data capture: enforcing mandatory checklist completionExplore Coswin 8i checklists and mobile forms that enforce mandatory steps, ensure full inspection documentation, and capture all required readings, measurements, and confirmations before closing work.
Creating task checklists and inspection formsDefining mandatory checklist questionsRecording readings and measurement limitsUsing mobile apps for offline data captureBlocking closure when checks are incompleteLesson 8Closure: final fields required (root cause, corrective actions, comments, downtime)See final fields needed before closing work orders in Coswin 8i, including root cause, corrective actions, comments, and downtime, supporting analysis, audits, and continuous improvement.
Root cause and corrective action fieldsRecording functional and total downtimeTechnician comments and work notesVerifying checklist and test completionCustomer acceptance and sign‑off dataLesson 9Escalation and rework handling: reopen rules and nested work ordersDiscover Coswin 8i handling of escalations, rework, and reopened orders, including rules for nested/child work orders, keeping history clear and tracking repeated failures correctly.
Defining escalation triggers and pathsReopen rules and status transitionsCreating child and follow‑up work ordersLinking rework to original failuresReporting on repeat and chronic issuesLesson 10Ensuring data quality: validation rules, mandatory fields, dropdowns and standardised codesExplore Coswin 8i enforcing data quality via validation rules, mandatory fields, dropdowns, and standard codes, cutting free-text variation for consistent, analysable maintenance records.
Field validation and conditional rulesMandatory versus optional field designDropdown lists and controlled vocabulariesStandard code tables and reference dataHandling legacy and migrated data issuesLesson 11Work request initiation: required input fields and failure reporting best practicesLearn capturing quality work requests in Coswin 8i, defining mandatory inputs, and structuring failure descriptions for clear, actionable info aiding diagnosis and prioritisation.
Configuring mandatory request header fieldsCapturing location, asset and requester detailsWriting clear problem and symptom descriptionsAttaching photos and documents to requestsUsing request templates for recurring issuesLesson 12Parts consumption and serial-tracking: parts issued, batch/lot numbers, quantity usedExamine Coswin 8i recording parts use and serial tracking on work orders, including issued quantities, batch/lot numbers, and serialised parts, for traceability, costing, and inventory control.
Issuing parts directly to work ordersRecording quantity, unit and cost dataCapturing batch, lot and expiry detailsTracking serialized components by assetReconciling stock and work order usageLesson 13Testing and validation: acceptance criteria and functional test recordsUnderstand defining acceptance criteria and recording functional tests in Coswin 8i, verifying completed work is documented and traceable for audits, safety, and compliance needs.
Defining test and acceptance criteriaRecording functional and safety testsLinking tests to checklists and tasksCapturing test results and sign‑offsTraceability for audits and warranties
