After-Sales Technician Training
Acquire essential after-sales technician expertise: swiftly identify faults, execute safe on-site fixes, assess repair feasibility versus revisit, oversee parts and documentation, and interact effectively with customers to elevate service standards and efficiency in operations.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This training equips you with a practical approach to manage washing machine E21 and drainage issues from initial call to final documentation. Gain skills in systematic fault diagnosis, secure field testing, and detailed repairs for pumps, hoses, sensors, and control units. Boost first-time resolution rates, schedule callbacks effectively, handle spares and records, and share insights and care advice confidently.
Elevify advantages
Develop skills
- On-site diagnostics: conduct secure test runs, check components, identify issues rapidly.
- Drain and pump fixes: remove blockages, verify parts, swap out defective units efficiently.
- Repair choices: evaluate on-spot repair or rescheduling, arrange spares, define timelines and budgets.
- Customer interaction: describe problems simply, manage expectations, resolve concerns.
- Service documentation: record issues, spares, images to optimise processes and stock management.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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