Lean administration training
Gain expertise in Lean Administration to optimise email workflows, eliminate waste, and enhance service efficiency. Acquire practical tools, templates, and KPIs to revamp processes, manage change, and promote ongoing improvement in admin teams.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Lean Administration Training teaches how to optimise office and email citizen services with Lean techniques. Master workflow mapping, waste detection, root cause analysis, and efficient inbox standards. Includes templates, KPIs, and change strategies for this practical course to minimise delays, errors, and foster continuous improvement.
Elevify advantages
Develop skills
- Lean office basics: implement Lean methods to optimise admin processes quickly.
- Email workflow mapping: diagram shared inbox procedures to identify delays and issues.
- Waste identification and root cause analysis: detect 8 types of waste and resolve email problems using 5 Whys.
- Lean email process improvement: create standards, roles, and dashboards for quicker replies.
- Test and expand enhancements: conduct PDCA trials and implement Lean changes with team support.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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