knowledge management training
Gain expertise in practical knowledge management to reduce search times, enhance content reuse, and safeguard vital organisational knowledge. Master simple KM systems, governance frameworks, and performance metrics to enable your team to work faster, eliminate redundant efforts, and retain critical expertise within the organisation. This training equips professionals with actionable strategies to drive efficiency and value in knowledge handling processes.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This Knowledge Management Training helps you create a straightforward and efficient KM system using your existing tools. You will learn what knowledge to capture, how to organise folders, tags, and versions effectively, and how to establish clear, measurable goals. Develop governance structures, incentives, and quality controls, identify current gaps and risks, and implement practical examples, pilot projects, and training initiatives to ensure ongoing improvement and tangible business benefits.
Elevify advantages
Develop skills
- Design efficient KM systems: capture, store, and reuse knowledge using tools already available.
- Establish SMART KM objectives: create KPIs to quickly reduce search time and increase content reuse.
- Implement KM governance: establish access controls, quality assurance, and basic incentives.
- Identify KM shortcomings: detect silos, risks, and duplication to safeguard performance and client interests.
- Conduct KM pilots: initiate rapid trials, monitor key metrics, and continuously optimise processes.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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