Strategic Behaviors Course
Gain expertise in strategic behaviours to transform high-level strategies into actionable daily practices. Master redesigning sales and operations, creating customer-oriented KPIs, managing change resistance, and executing 90-day plans that drive higher profitability, satisfaction levels, and superior team performance across functions.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course teaches you to convert strategies into precise daily actions. You will redesign sales processes, enhance customer-focused operations, and develop cross-team workflows that gather insights from all interactions. Learn to set effective KPIs, overcome resistance and risks, and formulate a targeted 90-day plan for behaviour shifts that elevate profits, customer satisfaction, and team efficiency.
Elevify advantages
Develop skills
- Customer-centric operations: redesign processes to rapidly increase loyalty and profits.
- Strategic KPI creation: develop straightforward yet impactful metrics for sales, operations, and support.
- Mapping behaviours to strategy: convert objectives into specific daily tasks for every team.
- Effective change management: address resistance, risks, and data manipulation efficiently.
- 90-day action plans: design concise behaviour transformation guides for leaders.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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