SME-SMI Training
SME-SMI Training empowers managers to construct role-based skill matrices, formulate 12-week training initiatives, nurture in-house experts into trainers, and monitor KPIs effectively. It enables compact teams to elevate quality, efficiency, and client satisfaction through straightforward, replicable processes that optimise limited resources.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This training equips you to swiftly create targeted 12-week programs, develop role-specific skill matrices, and transform internal experts into skilled trainers. Master setting measurable KPIs, monitoring progress using basic tools, applying microlearning and checklists, and establishing feedback mechanisms to minimise errors, accelerate onboarding, and drive ongoing enhancements despite tight schedules and budgets.
Elevify advantages
Develop skills
- KPI-focused training design: establish precise, trackable targets for SME teams rapidly.
- Role-specific skill mapping: create detailed matrices for each service role.
- Effective SME trainer training: convert subject experts into proficient internal coaches.
- Efficient 12-week program rollout: implement training with negligible operational disruption.
- Ongoing skill refinement: leverage easy audits and feedback for continuous progress.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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