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Agent Training

Agent Training
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This course offers a practical framework for CRM adoption success, from start to sustained results. You will learn to assess stakeholders, create custom learning paths, use effective change strategies, develop onboarding schedules, conduct interactive sessions, handle disputes, and monitor KPIs via dashboards, reviews, and feedback to ensure users stay engaged and meet business objectives.

Elevify advantages

Develop skills

  • CRM adoption planning: identify issues and ensure quick, sustained user engagement.
  • Stakeholder training creation: align roles with efficient, focused learning modules.
  • Onboarding rollout design: structure 6-week plans with defined goals and activities.
  • Performance tracking: monitor usage, KPIs, and support data to measure returns.
  • Team communication skills: unite leaders, address resistance, and maintain commitment.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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