Agent Training
Agent Training equips managers and admins with essential tools to boost CRM adoption. It covers stakeholder alignment, custom training design, and success tracking, helping teams adopt systems quickly, overcome resistance, and achieve strong business outcomes with measurable results.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course offers a practical framework for CRM adoption success, from start to sustained results. You will learn to assess stakeholders, create custom learning paths, use effective change strategies, develop onboarding schedules, conduct interactive sessions, handle disputes, and monitor KPIs via dashboards, reviews, and feedback to ensure users stay engaged and meet business objectives.
Elevify advantages
Develop skills
- CRM adoption planning: identify issues and ensure quick, sustained user engagement.
- Stakeholder training creation: align roles with efficient, focused learning modules.
- Onboarding rollout design: structure 6-week plans with defined goals and activities.
- Performance tracking: monitor usage, KPIs, and support data to measure returns.
- Team communication skills: unite leaders, address resistance, and maintain commitment.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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