Professional Mediation Course
Master workplace conflict with the Professional Mediation Course for HR professionals. Gain skills to conduct intakes, design joint sessions, draft enforceable agreements, manage risks, and use evidence-based mediation tools that protect people and boost organisational performance. This course equips you to resolve disputes quickly, fairly, and effectively.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
The Professional Mediation Course provides practical tools to resolve workplace disputes quickly and fairly. You will learn to prepare effective intake processes, conduct focused individual and joint sessions, manage emotions, handle power imbalances, build clear enforceable agreements, plan follow-ups, and apply ethical evidence-based techniques to enhance collaboration, trust, and long-term performance across your organisation.
Elevify advantages
Develop skills
- Draft enforceable mediation agreements: clear, neutral, HR-ready outcomes.
- Lead intake and pre-mediation sessions: assess risks, readiness, and logistics.
- Run joint mediation meetings: apply core techniques to resolve HR conflicts fast.
- Analyze workplace disputes: uncover root causes using data and HR frameworks.
- Apply ethical, legal, and evidence-based standards to professional mediation.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content that I don't need.

Mariana FerresPhotography Student
I like the content and the way of presentation and video transcription, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos help a lot in learning.

André FelipePrompt Engineering Student
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